Celebrating a Decade of Water Hauling in Alberta!

A decade of water hauling in central Alberta has taught us a lot. 

Mostly that the weather has its own sense of humour, and that our boots will somehow fill with snow at least once a day for 6 months straight.

But it also brings into sharp focus what really matters.

And this month, we’re celebrating a milestone that fewer than half of similar Canadian businesses ever reach: ten years in business. 

We’ve logged more than 3,000,000 kilometres of potable water hauled for big commercial projects and small acreage cisterns, and our values have only grown stronger.

So here’s three things we’ll never compromise on, no matter how busy the schedule, how cold the morning, or how many cups of coffee grow cold on the dash.

GRIT

Some jobs test the equipment. Others test commitment.

Then there was Camrose.

Long Days and Cold Coffee

A few years back, the town had a major water line break that drained the entire reservoir and left tens of thousands in the city needing a solution, stat. 

Cody remembers it well. 

“I had two trucks running 24/7. We had to load out at Nisku and run out to Camrose. I rented a hotel, and the guys would just swap out and sleep in the hotel. The trucks didn’t shut off for four days, they just kept running and running.”

Those are behind the scenes moments as a water hauler that most people never hear about. 

They turn on the tap and expect water to be there without knowing it means days that run late, coffee that becomes cold brew before the first stop, and a crew that has to stay sharp even when the work grinds on hour after hour.

We brought that same dedication to other industrial job sites like Genesee, where our potable water delivery kept crews working through tight timelines, shifting conditions, and access challenges that changed by the hour. 

We don’t compromise on showing up and getting the job done. We keep the tanks full without cutting corners.

Which brings us to…

INTEGRITY

Our water trucking services take us into people’s backyards and onto million-dollar properties. We learned from other people’s mistakes that shortcuts can cut you short. 

Doing What’s Right Instead of Cutting Corners

Cody never forgot a story he heard about another hauler. It changed how he’s run West Imperial from that day on:

“A guy in Spruce Grove had to fill a cistern beside the house, so he had to park right beside the house to fill it. His truck set on fire and it burned the guy’s house down.

The homeowner made it out, the driver made it out. But there was literally just half of a house and a melted blob of metal beside it where the truck was.

We used to have a $2 million liability. But after I heard that story, I jacked it up to five just in case, because there’s a lot of nice houses that we do. And if by some accident we burn down that whole house, we need to be able to make sure that we can cover it.”

Integrity means thinking ahead. 

It means keeping the equipment in top shape so nothing leaks on a driveway or on the land. 

It means maintaining safety certifications, offering up a smile instead of a scowl, and showing up when we say we will so customers are never left wondering if they need to stretch the last couple of flushes.

Our reputation is everything.

It’s something that can’t be pumped, coerced, or invoiced.

We want people to say, “Call West Imperial Water Hauling, they’re like family and they’ll take care of you.” 

That’s the kind of trust that helped us build a solid decade in the business.

And once the water trucks are parked for the day, that commitment shifts to community…

HEART

If grit keeps the wheels turning, and integrity keeps the work honest, heart keeps us connected to the community we serve.

Neighbours Helping Neighbours

“We take a lot of effort to give back to community. My wife [Brittany] ran an animal rescue for years with her two sisters and a group of their friends. West Imperial sponsored and funded a lot of those events. We paid for a lot of that stuff just to help out.”

Brittany’s rescue rehomed hundreds of animals over the years.

“They’d go into reserves and puppy mills, underground breeding stuff, and they saved dogs and cats and rehomed them. They did everything: cows, horses, birds. We still have a Vietnamese potbellied pig in our barn that came from a truck shell camper thing in someone’s backyard. They were going to eat her, and then they decided that they didn’t want to, so they were just going to kick her out. And we got goats and chickens, and we’ve had everything. Everything!”

Then there’s the community skating rink not far from where Cody went to school from kindergarten to grade nine. 

“We donate the ice every year just because it’s such a big part of the community.” 

None of this is done to collect applause. We do it because when you grow up in a place, you look after it.

We hope customers feel that commitment. Some have been with us since the early days and they tell us they’ve stayed because they trust the people behind the wheel as much as the service.

Still Rolling

So here we are. Ten years of reliable service, and our specialized trucks are newer, the crew’s tighter, and the coffee’s still going cold before we get to the first stop. But the things we refuse to compromise on haven’t changed.

Grit. 

Integrity. 

Heart.

These three pillars will continue to carry us through every kilometre still ahead.

THANK YOU Parkland county for the privilege of making us your trusted Alberta water company these last 10 years, and we look forward to serving you for the next ten to come!